Account manager

The vacancy is closed

Responsibilities:

Establish excellent relationships with partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
Ensure that company has the best content by signing exclusivities with partners.
Optimize company visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
Improve revenue through commission renegotiation and selling assets.
Understand, build action plans and follow up on churned and inactive partners.
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Requirements:

2+ years of experience in high-performance account management or Business Consultancy.
Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
Comfortable working in a high growth and high-performance start-up with a fast pace.
Computer literate; good knowledge of Google Docs and MS Office, Excel.
Excellent Local Language and English skills.
Strong Commercial skills.
Good communication and interpersonal skills.
Project management skills, highly organized and detail-oriented.
Problem solver, data-driven with an analytical approach.
An empathetic, inclusive and curious attitude.

We offer:

Work schedule 5/2, 8 hours a day.
Fixed salary + bonuses.
Top-notch private health insurance.
Flexible time off (take the time you need) and hybrid working model (own your time).
Enhanced parental leave including nursery support.

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